Custom domains unavailable after restart

Incident Report for Mendix Technology

Resolved

This incident has been resolved.

Posted Jul 23, 2026 - 12:50 UTC

Monitoring

A fix has been implemented. Restarting the application environment recovers the custom domains. We will continue to monitor the results.

Posted Jul 23, 2026 - 10:16 UTC

Update

We are continuing to investigate this issue.

Posted Jul 23, 2026 - 09:35 UTC

Investigating

We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience:

- The application being unavailable on the custom domain
- Custom domains not shown on Mendix Portal

We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being.

This incident will be updated in 1 hour, or as events warrant.

Posted Jul 23, 2026 - 09:30 UTC

This incident affected: Mendix Cloud Deployment (Mendix Cloud Deployment, Custom domains).