Completed
The scheduled infrastructure maintenance has been completed and all non-us clusters have been updated to the latest and greatest version.
For the us-east based clusters we postpone it to tomorrow Tuesday, Oct 21th, 2025, 08:00 UTC. This is to give proper time for AWS in that region to recover from the technical difficulties they encountered today.
Posted Oct 20, 2025 - 15:32 UTC
Update
Maintenance is continued in all regions apart from the US based clusters. Dedicated regions are completed, and public clusters are drawing to a close.
Posted Oct 20, 2025 - 13:55 UTC
Update
This scheduled maintenance is paused at the moment due to the issues that AWS and dependent services where having the past few hours. Making it not an opportune moment to do maintenance for us. If things stabilize, we still will try to start up the maintenance again during this window.
Posted Oct 20, 2025 - 11:49 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 20, 2025 - 08:00 UTC
Scheduled
Maintenance is scheduled for the application infrastructure of Mendix Cloud. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 8-hour maintenance window is planned.
Start: Monday, Oct 20th, 2025, 08:00 UTC
End: Monday, Oct 20th, 2025, 16:00 UTC
Impact on Mendix apps
The maintenance will be executed only for the Mendix application deployed to the Kubernetes infrastructure. To find the Mendix application infrastructure, go to Apps and check the Infrastructure label on your environment. The label will contain either Cloud Foundry or Kubernetes.
During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and redeployed to the same application infrastructure. This is executed automatically in no specific order. To ensure continuous availability for all customer applications, the underlying infrastructure upgrades will be performed in a rolling fashion. This means the rolling upgrade process ensures no downtime for both multi-instance applications (by restarting only one Runtime Engine at a time) and single-instance applications.
While the rolling nature of these upgrades is designed to minimize impact, a small number of users might experience brief, intermittent networking disruptions or 502 errors as underlying services are rotated. These are typically temporary and self-correcting.
Posted Oct 09, 2025 - 12:44 UTC
This scheduled maintenance affected: Mendix Cloud Dedicated Regions (Mendix Cloud Dedicated EU (Frankfurt) Alfa, Mendix Cloud Dedicated US-West Alfa, Mendix Cloud Dedicated US-West Echo, Mendix Cloud Dedicated UK Echo, Mendix Cloud Dedicated Asia Pacific (Singapore) Echo, Mendix Cloud Dedicated US-East Hotel, Mendix Cloud Dedicated US-East Mike, Mendix Cloud Dedicated US-East Papa, Mendix Cloud Dedicated EU (Frankfurt) Uniform, Mendix Cloud Dedicated Asia Pacific (Singapore) Able, Mendix Cloud Dedicated US-East Kilo, Mendix Cloud Dedicated US-East Charlie, Mendix Cloud Dedicated US-East Colin) and Mendix Cloud Regions (Mendix Cloud Asia Pacific (Tokyo), Mendix Cloud UK, Mendix Cloud IE, Mendix Cloud US-West, Mendix Cloud Asia Pacific (Sydney), Mendix Cloud Canada (Central), Mendix Cloud Asia Pacific (Singapore), Mendix Cloud Asia Pacific (Mumbai), Mendix Cloud Middle East (Bahrain), Mendix Cloud Africa (Cape Town), Mendix Cloud Middle East (UAE), Mendix Cloud South America (São Paulo), Mendix Cloud Asia Pacific (Osaka), Mendix Cloud Asia Pacific (Seoul), Mendix Cloud Asia Pacific (Jakarta), Mendix Cloud EU (Frankfurt): GenAI Resources, Mendix Cloud Canada (Central): GenAI Resources).